OUR COVID-19 PROTOCOL:
We kindly request the following from our clients during the corona virus outbreak:
PLEASE DO NOT COME IF YOU ARE SICK OR HAVE BEEN SICK OR HAVE TRAVELED OUT OF THE COUNTRY DURING THE LAST 14 DAYS. INSTEAD, PLEASE ARRANGE FOR A TRUSTED FRIEND, NEIGHBOR, OR HEALTHY FAMILY MEMBER TO TRANSPORT YOUR PET TO OUR HOSPITAL. IF YOU CALL AHEAD, WE WILL GLADLY ACCOMMODATE YOUR REPRESENTATIVE AND MAKE APPROPRIATE ARRANGEMENTS.
PLEASE LIMIT THE NUMBER OF FAMILY MEMBERS OR FRIENDS THAT COME WITH YOU TO YOUR APPOINTMENT.
IF YOU HAVE TESTED POSITIVE FOR THE CORONA VIRUS AND YOUR PET NEEDS MEDICAL ATTENTION, PLEASE CONTACT YOUR PUBLIC HEALTH OFFICIAL FOR INSTRUCTIONS BEFORE CALLING US.
We want to thank our loyal clients for your patience and understanding during these new and uncertain times. Our goal is to continue providing quality veterinary medicine for our patients, clients and community.
Stay safe and healthy. Thank you for your support.
The Doctors and Staff of Mount Pleasant Animal Hospital
*** IMPORTANT COVID19 UPDATE STARTING FRIDAY, JUNE 26, 2020:
With the Governor's executive order requiring masks to be worn in public beginning 5pm on Friday June 26, Mt. Pleasant Animal Hospital's protocol will be as follows:
1) Everyone will call us at 704-436-9715 from their cars when they arrive in our parking lot.
2) Those who are wearing masks will be instructed to wait in their car until we call them back, at which time they will bring their pet just INSIDE our dog door. Our staff will make a transfer and take your pet back to the treatment room while you go back out to your car to wait for us to call you when finished. Payment will be taken over the phone and you will be instructed when to come back inside to retrieve your pet.
3) If you are NOT able to wear a mask, you will be instructed to wait in your car until we call you back at which time our staff will gladly meet you OUTSIDE in front of our building. You will assume the risk if your pet somehow slips his/her leash and gets loose. Our staff will make a transfer and take your pet back inside and into the treatment room while you go back out to your car to wait for us to call you when finished. Payment will be taken over the phone and our staff will then meet you back OUTSIDE in front of our building.
4) If you need to pick up medications or food, please call ahead. We will take your request and have you pay over the phone at that time. Then when you arrive at our facility, please CALL us from your car. A staff member will then bring your product out to your car
NO ONE WILL BE ALLOWED INSIDE OUR BUILDING WITHOUT A MASK.